Scope and Updates

This Privacy Policy applies to your use of the Aya Sir G! website, mobile application, and related services, regardless of the device or platform you use.

Data Controller

Your personal data is collected and processed by Aya Sir G! (Pvt) Limited, located at 15-C, Commercial, NFC #1, Lahore, Pakistan.

Information We Collect and Process

We collect personal information such as: Account ID, full name, gender, age, phone number, email address (optional), residential address, and service-related details (through registrations, surveys, or E-centers).

Purpose of Data Collection

We use your data for the following purposes:

• User verification and security – to confirm user identity and protect accounts.
• Service updates and communication – to inform you about new services, products, and features.
• Customer support – to respond to your queries, feedback, and complaints.
• Surveys and marketing – to send optional surveys, promotional offers, or marketing materials.
• Platform performance analysis – to monitor usage, fix issues, and improve the overall user experience.
• Fraud and safety protection – to detect and prevent suspicious or illegal activity.
• Customized experience – to deliver personalized content, ads, and recommendations.
• Interactive features – to enable user engagement tools such as reviews, comments, or forums.
• Legal and compliance purposes – to investigate security issues or fulfill regulatory requirements.
• Aggregated insights – to share statistics and trends without revealing personal identity.

Information Sharing

We may share your personal data with:

• Government or law enforcement agencies when required by law.
• Verified service providers assisting our operations.
• Third parties with your explicit consent. Some data may be processed outside Pakistan in compliance with legal safeguards.

Cookies Usage

We use cookies to improve navigation, save your preferences, and enhance your browsing experience. Cookies may also help deliver personalized ads. Please note that third-party cookies (e.g., from advertisers) are beyond our control.

Your Rights

As a user, you have the right to:

• Access and review your personal data.
• Request corrections, updates, or deletions.
• Withdraw consent at any time.
• Request erasure of your data, subject to legal requirements.

Security Measures

We implement industry-standard encryption and security protocols to protect your data. However, no method of transmission or storage is 100% secure. Aya Sir G! is not liable for force majeure events such as cyberattacks or natural disasters.

Third-Party Links

Our Services may include links to third-party websites or applications. Aya Sir G! is not responsible for their privacy practices. We recommend reviewing their policies before sharing any personal data.

Public Forums

Content shared in public forums, comments, or community boards on Aya Sir G! is visible to all users. Please exercise caution when posting personal information.

Policy Amendments

Aya Sir G! reserves the right to revise this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Updates will be posted on this page, and continued use of our Services constitutes acceptance of the revised terms.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please reach out through the Contact Us page on our website. We will respond promptly after verifying your identity.